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FAQ

The Best and Most Affordable Photo Booth in Malaysia

CUSTOM DESIGN
How do we custom design the photo strips of your event?
  1. Based on your wedding invitation card.
  2. Or any theme or design that you preferred.

 

How do we send the soft copy of our invitation card or preferred design?
  1. You can direct email to hello.kachakbox@gmail.com

 

HOUR OF SERVICES
Does photo booth setup include in the hour of services?
  1. NO, the hour of services will not start until the photo booth is ready.
  2. The hour of services start after the 1st shot taken at the photo booth.

 

I book for 3 hours of services and want to top up another 1 hour for the photo booth.(during event)
  1. YES,you can top up for 1,2 or 3 hours of services with additional charges.
  2. Additional charges is RM300/hour.
 
If i want to top up hours of services before event?
  1. YES,you can,but you need to choose the package that suits your event.
  2. Minimum is 3 days before event.
PHOTO BOOTH SETUP
When the photo booth will be setup?
  1. Setup will be done 1-2 hours before the event start.

 

How long to setup the photo booth?
  1. It takes around 20-30 minutes to setup the photo booth.

 

Do we need to reserved a space for the photo booth?
  1. YES, a 6 x 6 feet space will be enough for the photo booth.

 

Do you require electricity?
  1. YES, we do need the electricity to operate.

 

My event is an outdoor event, is it possible?
  1. We advice you to place us below a tent.
  2. We can not operate if rain.

 

PAYMENT TERMS
I want to book Kachakbox for my event. Is there any booking deposit?
  1. YES, for booking, we required RM200 as a deposit to lock the date.

 

After booking deposit, when do we pay for the balance?
  1. You need to clear the remaining balance to our team before the event start.
  2. We accept cash,online transfer & cheque only.
SOFT COPIES
Do we get the soft copies?
  1. YES, after 10 working days from the date of event.

 

How do you send the soft copies?
  1. We will share the link to your email.

 

Do you provide any USB Pendrive for the soft copies?
  1. We do not provide any USB pendrive for the soft copies
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